Strategy development and performance execution against mission for high potential organizations
Performance against mission through simplified planning and disciplined execution for companies whose performance is acceptable but not exceptional. ROM's clients will isolate strengths and opportunities for improvement in strategy, operations and culture to create and execute strategies to perform against mission. A Certified Management Consultant leads all teams, whose members average more than thirty years of business and consulting experience.
Keywords: performance, profit,diagnostic, strategy, ethics, one page business plan, execution,management, quality, profitability, CMC, IMC, executive, leadership, planning, strategic, improvement, sustainable, government, research, team, strategic planning, performance management, measurement, Baldrige, assessment, profitability, nonprofit, strategy, mission
Interview Q&A
How long have you been in business?
ROM was founded in 1994.
What is your primary product or service?
The real question is what businesses become rather than what ROM services are. Our clients get mission clarity, resource alignment, operational transparency, managerial accountability, strategic agility and sustained performance.
We do that using a suite of services appropriate to the organization - no more or less than needed. This is primarily management consulting and facilitation services for executives and boards to create performance against mission through streamlined planning and disciplined execution.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
ROM has advised executives and boards of federal agencies, nonprofits, and private firms to better leverage their strengths and address opportunities for improvement. Although capable of providing sophisticated strategy and operational improvements, the current economy requires simplified planning and disciplined execution that is fast, efficient and easily managed by the client.
An example is our One Page Business Planning that, within a month, creates straightforward one page plans aligned across business units to deliver accountability and improved management skills, and communicate performance against objectives. Best of all, it helps managers start to think like executives and makes priorities clear to employees and customers.
How do you differentiate yourself from other businesses in your category and area?
(1) Experience across industries and sectors provides broad perspective, ranging from transforming an urban school district, to military planning, from merging scientific organizations to revitalizing human services and national sports associations, from engineering research to biomedical startups and from project management to survey research.
(2) Commitment to consulting profession evidenced by serving as Chair/CEO of US consulting professional association and certifying body and authoring the profession's Code of Ethics and enforcement program.
(3) Success in both simple and complex transformation of strategy, operations and culture through consulting and facilitation
(4) Impeccable education, certification and client credentials, including serving as a lead Baldrige examiner
(5) Strong client loyalty and referral base
How many locations do you have and do you have plans to expand?
Based in Bethesda, MD with affiliates in a dozen US cities.
Provide detailed directions to your location
Much of our business is at client's location.
What type of payments do you accept?
Check, ACH and credit cards.
Which areas do you service?
Predominantly US and Canada, some international.
Who owns your company or runs daily operations?
Mr. Mark Haas CMC, FIMC, President of ROM
What are your hours of operation?
8am to 6 pm Monday to Friday.
What is the best compliment anyone can give you?
That I looked out for their interests and gave my best efforts on their behalf.
What is your favorite quote or Bible verse?
"If you can't explain it simply, you don't understand it well enough." - Albert Einstein